FCS

DATA PRIVACY POLICY

1. Introduction
FCS (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your
personal information. This Privacy Policy describes how we collect, use, disclose, and
safeguard your information when you visit our website (fcs.com) or use our services.
By using our website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
● Full name
● Email address
● Phone number
● Organization name
● Job title
● Mailing address
Automatically Collected Information
● IP address
● Browser type
● Device information
● Pages visited
● Time spent on website
3. How We Use Your Information
We use the information collected to:
● Provide and manage our services
● Respond to inquiries and support requests
● Send service-related notifications
● Improve website functionality and performance
● Send marketing communications (where consent is provided)
● Comply with legal obligations
4. SMS & Mobile Communications SMS Opt-In Consent
We obtain SMS consent when you:
● Submit a form and check an SMS consent checkbox
● Provide your phone number during service enrollment
● Request updates or communications from us
● Agree verbally to receive SMS communications
Your consent is securely stored in compliance with applicable A2P 10DLC regulations.
You may withdraw consent at any time by replying STOP to any message.

Mobile Information Sharing Statement
We do not sell, rent, or share your mobile phone number with third parties for marketing or
promotional purposes.
Mobile information will not be shared with third parties or affiliates for marketing purposes.
We may share your information with service providers strictly for operational purposes such as
delivering SMS messages or maintaining our systems. These providers are bound by
confidentiality obligations.

5. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance user experience, analyze website
traffic, and improve services. You may adjust cookie settings through your browser.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your
personal information from unauthorized access, disclosure, alteration, or destruction.
7. Age Restriction
Our services are intended for individuals who are 18 years of age or older. We do not knowingly
collect personal information from individuals under 18.
8. Your Rights
You may request to:
● Access your personal data
● Correct inaccurate information
● Request deletion of your data
To make such requests, contact us at:
Email: info@fcs.com
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy
practices of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a
revised effective date.
11. Contact Information
FCS
814 W Diamond Ave Suite 112
Gaithersburg, MD 20878
United States
Email: info@fcs.com
TERMS OF SERVICE
Effective Date: January 1, 2026
1. Acceptance of Terms
By accessing or using the FCS website (fcs.com) and related services, you agree to be bound
by these Terms of Service.
You must be 18 years of age or older to use our services.
2. Services
FCS provides managed IT services, technical support, cybersecurity services, cloud services,
hardware procurement, and related technology solutions.
Specific service details, pricing, and deliverables are governed by separate written agreements
where applicable.
3. Website Use
You agree not to:
● Use the website for unlawful purposes
● Attempt unauthorized access to systems
● Disrupt website functionality
● Transmit malicious software
4. SMS Communications
By providing your phone number and opting in, you consent to receive SMS messages from
FCS.
Description of SMS Use Cases
You may receive SMS messages regarding:
● Appointment confirmations and reminders
● Service updates and outage notifications
● Support ticket updates
● Billing notifications
● Account alerts
● Follow-ups to inquiries
● Promotional or marketing messages (if opted in)
Message frequency varies based on your interaction with our services.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying: STOP
You will receive a confirmation message, and no further SMS messages will be sent unless you opt back in.
For assistance, reply: HELP
Customer Support Contact
For questions regarding SMS communications or services:
Email: info@fcs.com
Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan.
Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Consent Not Required for Purchase
Consent to receive SMS communications is not a condition of purchase.
5. Intellectual Property
All content on the website, including text, graphics, logos, and software, is the property of FCS
and is protected by applicable intellectual property laws.
6. Disclaimer of Warranties
Services and website content are provided “as is” without warranties of any kind, either express
or implied.
7. Limitation of Liability
FCS shall not be liable for any indirect, incidental, special, consequential, or punitive damages
arising from use of our website or services.
8. Indemnification
You agree to indemnify and hold harmless FCS from any claims arising from your misuse of the
website or services.
9. Governing Law
These Terms are governed by the laws of the State of Maryland, United States.
10. Changes to Terms
We may update these Terms periodically. Continued use of services after updates constitutes
acceptance of the revised Terms.
11. Contact Information
FCS
814 W Diamond Ave Suite 112
Gaithersburg, MD 20878
United States
Email: info@fcs.com