Effective Date: January 1, 2026

1. Acceptance of Terms
By accessing or using the FCS website (fcs.com) and related services, you agree to be bound
by these Terms of Service.
You must be 18 years of age or older to use our services.

2. Services
FCS provides managed IT services, technical support, cybersecurity services, cloud services,
hardware procurement, and related technology solutions.
Specific service details, pricing, and deliverables are governed by separate written agreements
where applicable.

3. Website Use
You agree not to:
● Use the website for unlawful purposes
● Attempt unauthorized access to systems
● Disrupt website functionality
● Transmit malicious software

4. SMS Communications
By providing your phone number and opting in, you consent to receive SMS messages from FCS.

Description of SMS Use Cases
You may receive SMS messages regarding:
● Appointment confirmations and reminders
● Service updates and outage notifications
● Support ticket updates
● Billing notifications
● Account alerts
● Follow-ups to inquiries
● Promotional or marketing messages (if opted in)Message frequency varies based on your interaction with our services.

Opt-Out Instructions
You may opt out of SMS communications at any time by replying: STOP
You will receive a confirmation message, and no further SMS messages will be sent unless you opt back in.
For assistance, reply: 

HELPCustomer Support Contact
For questions regarding SMS communications or services:
Email: info@fcs.com

Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan.

Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.

Consent Not Required for Purchase
Consent to receive SMS communications is not a condition of purchase.

5. Intellectual Property
All content on the website, including text, graphics, logos, and software, is the property of FCS
and is protected by applicable intellectual property laws.

6. Disclaimer of Warranties
Services and website content are provided “as is” without warranties of any kind, either express
or implied.

7. Limitation of Liability
FCS shall not be liable for any indirect, incidental, special, consequential, or punitive damages
arising from use of our website or services.

8. Indemnification
You agree to indemnify and hold harmless FCS from any claims arising from your misuse of the
website or services.

9. Governing Law
These Terms are governed by the laws of the State of Maryland, United States.

10. Changes to Terms
We may update these Terms periodically. Continued use of services after updates constitutes
acceptance of the revised Terms.

11. Contact Information
FCS
814 W Diamond Ave Suite 112
Gaithersburg, MD 20878
United States
Email: info@fcs.com